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FastTrack Software is a global developer of tools for system administrators, headquartered in Aalborg, Denmark with major offices in United Kingdom and Unites States. The company was founded in 2006 with the basic idea of creating simpler tools for systems administrators.
In 2008, the first public version of FastTrack Automation Studio was released, which is a management tool to manage clients and end users in an organization. A few years later, Admin By Request was released, which offers a radically different approach to the local admin rights problem. Customers today count many of the world’s largest companies, such as Disney, Kawasaki, Goodyear, booking.com, KPMG, Toyota, Red Cross and the US government.
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Admin By Request
The Admin By Request value proposition
You are probably reading this, because your customer has a problem. Either his company allows users to maintain local administrator rights or they have to do countless urgent remote installs. Admin By Request can solve this for you and your customers with little effort and at the same time free up IT resources.
You can set Admin By Request to approve automatically or require IT staff to verify the request via the portal or real-time push to the app. Once a user has approval, the user gets a time-limited, real-time, local admin elevation to install the requested software. Once finished, you have a full audit trail of activity in the app and in the portal. Nothing needs to be installed on-premise. All you have to do is to install a small client program and configure your settings online.
Your users are never blocked from doing their job and you can use your scarse IT resources on more meaningful activities. It's win/win for you and your users.
Learn more in this video